Convenient transportation, rich breakfast, complete facilities and considerate service

The hotel service is still very good. The breakfast is OK. At that time, the air conditioner will not be turned on in winter. The indoor temperature is 24 degrees. The key is that it is very stuffy. I called to ask for air conditioning, but was rejected

Domestic five-star standards are really different. The gym is small, with only one treadmill to use. The swimming pool is non-standard and circular. The service was very poor. There were no slippers. I asked the waiter for the bath towel. Many people in the swimming pool don't wear swimming caps. The water is clean. In a word, the environment is very quiet and the breakfast is OK. I am very disappointed with the gym and swimming pool. The management of this part needs to be greatly improved

The hotel is suitable for tourists and leisure people. Go to the mountains for a breath of fresh air. Basically very good. It's just that it's inconvenient for the customer to move from AB, and the check-out time is a little long.

The appearance of the hotel is a little old and the room is hygienic. The hotel facilities are average, and there is no fun in the children's paradise. The food in the restaurant is good. The most satisfactory thing is that the waiters of the hotel are very good. They answer patiently whether it is telephone consultation or on-site consultation. The waiter in the lobby is very serious about teaching guests how to print photos with the lobby machine.

It was originally the 'Yibao Koufu' project of the hotel, but I didn't check in until 10:30 that night because of the itinerary! When the tired body wanted to handle it, the receptionist gave a shocking answer, saying, 'dinner time is over, we can't buy a abalone project. We asked politely. Can we buy it? I didn't expect to get a cold reply. If I were the hotel, I would tell the guest 'please check in first and have a good rest. I will give you a happy reply after asking for instructions from the above'. Unfortunately, the management of Sanzheng Banshan hotel is loose. The reception is rigid and unreasonable, and the guests respond with an unhappy attitude when they want to spend. This is because our check-in two weeks ago did reveal many deficiencies in your hotel, Unexpectedly, instead of reviewing and improving, the five-star hotel, which is also customer-oriented, eclipsed! This time I also wanted to observe it secretly, so I arranged another three-day and two-night trip in your hotel. I didn't expect to encounter such an unreasonable feeling on the first night. It seems that there is still a lot of room for progress in domestic hotels, so I can only tell you objectively!! The service and process of Sanzheng Banshan hotel should be reviewed!! I hope you can actually improve!! Instead of encountering problems, ask customers to change the actual comments, so there will never be progress!! In addition, the reception service of the senior manager of foot bathing department is good!! In this praise, give a praise!! Others such as: receptionist, counter, lobby assistant manager - Xue, and Mr. Zhao XX and Miss Ma XX who disturb and treat poorly during breakfast time. I hope you can improve!! Look forward to seeing your improvement!

good

The room is a little small, everything else is OK, nothing particularly good, and I haven't. The price is real.

It's very good, but the tour group can't be upgraded

OK, there are too many words, lonely, attractive mother-in-law and daughter-in-law

The location is superior. The room is big enough, but there are no chairs. The buffet of fish and Shenghao is small and slow. Basically, they don't have one. It's much lower than the buffet in the middle of Tangxia. The food is not rich enough and the supply is slow

There's a lot of smell around

Very good choice! Staff service is careful and efficient. The standard of Chinese food has also improved!

Yes, the environment is very good, and the traffic is barely good. The swimming pool is good

Considerate service, very good environment, clean and hygienic, but some facilities are old

NICE

The overall feeling is average

not so bad

The hotel restaurant is fully booked. If you want to eat, you have to eat out. The bad place in the room toilet has been waiting for a long time and no one has come to repair it. But other services were fairly good, upgraded the room and sent fruit.

Cost effective!!! All 5 points

very nice! Very satisfied.

I booked it for my colleagues. The location of the hotel is a little difficult to find, and it seems that the slope is steep when driving. People who drive by themselves should be careful. Looking at some hotel photos taken by my colleagues, the environment looks very good. Although the periphery of the hotel looks a little old, the room is still good, and the buffet dinner is very good!

It's good to go out on holiday. There are too many people for breakfast. The service charge is too busy

All five stars are good choices in all aspects

Very good hotel, good service, good environment in the middle of the mountain.

The hotel is good, but the sound insulation is poor. Other facilities are pretty good. Good environment.

Very good

Clean and elegant

I am a Hong Kong Tourist and stayed with my family from April 1 to April 3. The hotel is close to the railway station and overlooks the whole city. Chinese restaurant and western restaurant have excellent food and good service. The design of the inner garden is elegant, with gentle breeze and flowing water. You can hear greetings everywhere you go. It may be that the hotel has been in operation for 15 years, the rooms and toilets are small, the facilities are old, and the indoor swimming pool is dark and crowded. I hope it can be improved. Mr. Chen Hong Kong

Beautiful environment! It's worth living!

You have to drive

just so so

The hotel is in the middle of the mountain with pleasant scenery. The facilities and services of the hotel are average.

Dongguan's service level is really average. We are vegetarians. We can't call the chef after a meal. It's not foreign hotel management. It's really not good!

good

Breakfast is too expensive

Good environment, good front desk service, slow delivery

The hotel environment is first-class, clean and sanitary, and the bed is very comfortable.

The environment is good. There is a swimming pool on the top of the mountain. The landscape is good.

Beautiful environment, good food, good staff attitude, very docile, very simple, very clever, very interesting

not bad

Leisure resort, buffet breakfast rich. value

not bad

The environment was ok, but the location was out of the way. The promotional package said there were fruits, drinks and so on, but the result was the same. The check-in indicated that there was a double bed. The result said that the system didn't show it. Anyway, this kind of service attitude certainly didn't have the five-star standard!

not so bad

It's inconvenient, but it's better than the good environment and fresh air

It's very convenient. The landscape is good. In fact, there are windows. The bed is very big and comfortable

The mountaintop hotel has a nice view.

The big bed is really big, the surrounding environment is clean and excellent, and the room is quiet and good.